Terms of Service

These Terms of Service (“Terms”) are an agreement between you and EON Intelligence, Inc., a Delaware corporation (“EON”, “we”, “us”). They govern your use of geteon.ai, our API and developer tools, and our diagnostic reports (together, the “Services”). Please read them. By using the Services you agree to them.

Who can use the Services

You must be at least 18 and able to form a binding contract. If you use the Services on behalf of an organization, you confirm that you have the authority to accept these Terms for it, and “you” means both you and that organization.

If you and EON have signed a separate agreement for the Services, such as an order form or master agreement, that agreement controls wherever it conflicts with these Terms.

The Services

EON provides software and hosted services that sit between your AI agents and the model providers you use, to reduce the cost and latency of repeated work, and diagnostics that estimate what EON could save on your workload.

We may add, change or remove features, and we may limit usage (for example, rate limits) to protect the Services. We will try to give notice of changes that materially reduce what you get from the free tier.

Accounts and API keys

You must give accurate information when you sign up and keep it up to date. Your API keys are credentials: keep them secret, do not share them, and tell us promptly at legal@geteon.ai if you think one has been compromised. You are responsible for activity under your keys unless it results from our fault.

Free tier and diagnostics

The free developer tier and the diagnostic reports are provided for evaluation and for individual and small-scale use, subject to the limits we publish or apply. They come with no service level, no uptime commitment and no guaranteed support, and we may modify, suspend or end them at any time.

A diagnostic report is an estimate based on the information and workload data you share and on assumptions we state in the report. It is not a guarantee of savings, speed or results in production.

Any paid plan will be offered under a separate written order form or pricing page, and those terms will apply to it. Nothing in these Terms obliges either of us to enter into one.

Your content and your responsibilities

“Your Content” means the requests, prompts, tool calls and results, data and other material that you or your agents send through the Services, and the responses that come back. As between you and EON, you own Your Content. You give us the limited right to process it, only as needed to provide the Services to you and as described in our Privacy Policy.

You are responsible for Your Content. In particular, you confirm that you have all rights and permissions needed to send it through the Services, and that doing so complies with applicable law and with your agreements with others, including the terms of each model provider you connect.

Do not send protected health information, payment card data or other specially regulated data through the free tier or diagnostics unless we have agreed in writing that we may process it.

The Services work with third-party model providers and other services that you choose. Your relationship with them is separate from your relationship with us: their terms, usage policies and fees apply to you, we do not control them, and we are not responsible for them.

Acceptable use

You will not, and will not help anyone to:

• use the Services in violation of law or of anyone’s rights;
• send content that is unlawful, infringing or harmful, or that violates the usage policies of the model providers you connect;
• interfere with or disrupt the Services, or probe, scan or test their security without our written permission;
• bypass usage limits, or use the Services to build a product that competes with them;
• reverse engineer, decompile or extract the source code of the Services, except where the law does not allow us to prohibit it;
• resell or give others access to the Services through your keys, except as we agree in writing;
• transmit malware or attempt unauthorized access to any system or account.

We may suspend access immediately if we reasonably believe you are violating this section or putting the Services or others at risk.

Our intellectual property

EON and its licensors own the Services, including the software, documentation, reports, designs and the ideas and methods behind them. We give you a limited, non-exclusive, non-transferable, revocable right to use the Services for your internal business purposes, under these Terms. We reserve all other rights.

If you give us suggestions or feedback about the Services, we may use them without restriction or payment, and without obligation to you.

Confidentiality

Each of us may receive non-public information from the other that is marked confidential or that a reasonable person would understand to be confidential. The receiving party will use it only to deal with the other under these Terms, will protect it with reasonable care, and will not disclose it except to people who need to know it and are bound to keep it confidential, or as the law requires. This does not apply to information that is public through no fault of the receiver, was already known to it, was independently developed, or was lawfully received from someone else.

Privacy

Our Privacy Policy describes how we handle personal information, including the fact that we do not store the content of requests and responses that pass through the Services. If you need a data processing addendum, email privacy@geteon.ai.

Disclaimers

The Services are provided “as is” and “as available”. To the fullest extent the law allows, EON disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title and non-infringement, and any warranty that the Services will be uninterrupted, error-free or secure.

AI models can produce inaccurate, incomplete or inappropriate output. EON checks the results it reuses against the underlying model’s behavior to reduce that risk, but those checks cannot guarantee that any output is correct, complete or suitable. You remain responsible for evaluating outputs and for decisions you make or actions your agents take based on them. Reported savings and latency improvements are measurements or estimates and are not promises of future results.

Limitation of liability

To the fullest extent the law allows:

• neither EON nor its affiliates, officers, employees or suppliers will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, revenue, data or goodwill, however caused and under any theory, even if told the possibility exists; and
• EON’s total liability to you for all claims arising out of or relating to the Services or these Terms will not exceed the greater of the amount you paid EON for the Services in the 12 months before the claim arose, and one hundred US dollars ($100).

Some jurisdictions do not allow certain limits, so parts of this section may not apply to you. Nothing in these Terms limits liability that cannot be limited by law, including for fraud or willful misconduct.

Indemnification

You will defend and indemnify EON and its affiliates, officers and employees against third-party claims, and the resulting damages, costs and reasonable legal fees, that arise from Your Content, your use of the Services in violation of these Terms or the law, or your violation of anyone’s rights. We will tell you promptly about any such claim, and you will let us take part in the defense at our own cost.

Term and termination

These Terms apply from the first time you use the Services until they end. You may stop using the Services at any time. We may suspend or end your access at any time, including if you breach these Terms, if we stop offering the free tier, or if the law requires it. Where it is practical and safe we will give you notice first.

When your access ends, your right to use the Services ends. The sections that by their nature should continue, including those on intellectual property, confidentiality, disclaimers, liability, indemnification and governing law, will continue to apply.

Governing law and disputes

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. If we have a dispute, we will first try to resolve it informally: write to legal@geteon.ai and allow 30 days for a response. If that does not work, the state and federal courts located in Delaware will have exclusive jurisdiction, and each of us consents to them. Either of us may seek urgent court relief to protect intellectual property or confidential information.

Changes to these Terms

We may update these Terms. We’ll post the new version here with a new “last updated” date, and for material changes we’ll give you reasonable notice, for example by email to the address on your account. If you keep using the Services after the change takes effect, you accept it. If you don’t agree, stop using the Services.

General

These Terms, together with any signed agreement, are the entire agreement between us about the Services and replace earlier discussions. If a provision is unenforceable, the rest remains in effect. A failure to enforce a right is not a waiver of it. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition or sale of assets. Neither of us is liable for delays caused by events beyond our reasonable control. You will comply with applicable export control and sanctions laws and will not use the Services if you are barred from doing so. Notices to you may be sent to the email address on your account or posted on the website; notices to us go to legal@geteon.ai.

Contact us

EON Intelligence, Inc., a Delaware corporation. Legal questions and notices: legal@geteon.ai. Privacy: privacy@geteon.ai.